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Privacy Policy – TrolleyMate.co.uk

Last Updated: 23 August 2020
Introduction: TrolleyMate.co.uk was created to support local groceries and goods suppliers who are struggling to connect with old and new customers. We want to help consumers access local foods and goods in a safe and efficient way by either arranging deliveries or through click and collect. We charge no fees and you can read more about us in ABOUT US and HELP
  1. Collection of information
    1. Why do we need your registration information when you create a TrolleyMate.co.uk account?
      1. You create an account so you can place orders that business will receive
      2. We can identify you when you sign-in to your account
      3. We have your contact details for the business to access
      4. We have your details for deliveries
      5. We can notify you of any changes to our Service
    2. Transaction Information when you place an order with a business
      1. We are not collecting your card payment details. This is undertaken through stripe, which handles billions in payments every year.
      2. If businesses need our support, we will notify you about any changes to our services.
      3. We will carry out analysis and research to develop our service
      4. We will collect information on your orders to aid you on future orders
      5. We will collect activity information to improve our service
    3. Cookies and other similar technologies
      1. Provide location services if you choose to share your geo-location
      2. Customise and optimise the targeting of advertising for our service across other websites and platforms.
      3. Measure the use of our service
  2. Who we share your personal information with?
    • We will share your personal information with the following recipients:
      1. The business with which you have placed the order for processing collection or delivery
      2. Capital Technologies Ltd (owners of the TrolleyMate.co.uk platform)
      3. Third parties that support our Services
      4. New owners or re-organised entities in the event that Capital Technologies is restructured, or purchased
      5. Any law enforcement or regulatory body where we believe disclosure is necessary under applicable law or regulation
      6. Any other person provided you have given consent.
      7. We will never sell your personal information.
  3. Other
    1. We may transfer your personal information to countries outside of your country of residence only for the purposes of providing and improving our service.
    2. We will retain your information for no longer than is necessary to fulfil the purpose of this Privacy Policy.
    3. We may retain your personal information for a period after you delete or deactivate your account for our legitimate operations. This may be for record keeping or complying with legal obligations.
    4. You can assess your personal details at any time. You can ask us to delete this or restrict its processing.
    5. We place great emphasis on keeping your personal information safe and secure.